PRODUCT QUESTIONS

Do your products contain fragrance? 

None of our skincare products contain added fragrance. They are made from clean ingredients and are eco-friendly. Because of the lack of added fragrance in some of our products, you may experience a different kind of smell than you're used to, but the benefits of leaving harsh chemical fragrance out of your skincare far outweigh any adjustment to the smell of fragrance-free skincare.

ARE ALL OF THE PRODUCTS SAFE TO USE DURING PREGNANCY?

Our products are manufactured, developed, and packaged in adherence to the relevant laws, regulations, and guidelines in the countries where they are available. We assure you that all our products are safe for use. However, if you are pregnant or nursing and have concerns regarding the use of cosmetic products or their ingredients, we recommend that you consult your healthcare provider.

ARE ALL OF THE PRODUCTS FREE FROM SYNTHETIC FRAGRANCES?

Our entire product line is free from synthetic fragrances. Each product undergoes extensive testing and has been approved by a dermatologist for use on all skin types. Our products are formulated with natural fragrances derived from their ingredients, giving them their scent.

What is the shelf life of your product?

Opened product will remain effective for 12 months. Unopened product will remain effective for three years.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at contactus@silkimed.com